Getting help
A real person answers. Two ways to reach us:
- Message us in your portal. Sign in at app.sayora.ai and tap the chat bubble in the corner. Because you’re signed in, we already know which account you’re on.
- Email hi@sayora.ai.
Helpful to include
Section titled “Helpful to include”- The caller’s number or the time of the call, if it’s about a specific call.
- A screenshot, if something on a screen looks wrong.
- Your phone provider, if it’s about forwarding.
Things we’re happy to do for you
Section titled “Things we’re happy to do for you”Switch texts off for a caller who has asked. Sort out a spam call that should have been a lead. Set up a second business as its own account.
Changes we make from the portal only
Section titled “Changes we make from the portal only”Anything that changes who your account belongs to or where your leads go, so nobody can talk us into pointing your leads somewhere else:
- Your business name, account email or time zone.
- The email address that gets your lead alerts.
Ask for these from the chat bubble while signed in, and we can see it’s really you. If you email us about one of them, we’ll reply with a link to sign in rather than make the change.