Your business details and opening hours

Alongside your common questions, two settings shape what your receptionist knows about your business.

Your business details

Go to Settings, then Business details. This is the foundation your receptionist works from:

• What your business does: a plain description, the way you'd explain it to a new customer.
• Services: the jobs you take on.
• Area covered: the towns and postcodes you work in.

The more accurate these are, the better your receptionist answers callers and spots the jobs that are right for you.

Your opening hours

Go to Settings, then Opening hours, and set the times you're open for each day. Turn a day off to mark it closed.

Your receptionist still catches every missed call, whatever the hour. Your opening hours just help your receptionist set the right expectation with callers about when you'll get back to them.

Updated on: 23/07/2026