Adding your common questions

Common questions are the answers your receptionist gives word for word, the ones callers actually ask: your prices, your area, whether you do free quotes, your call-out times.

Adding and editing them

1. Go to Settings, then Common questions.
2. Tap Add a question, write the question and the answer, and save.
3. Edit any answer in place whenever your details change, and remove one with a single tap (with an undo if you change your mind).

Your receptionist starts answering with a question the moment you save it.

What makes a good one

Keep answers short and specific, the way you'd say them on the phone. Cover the questions you're asked every week first: pricing, areas covered, free quotes, how quickly you can come out, payment methods. Anything you haven't added, your receptionist takes as a message rather than guessing.

Updated on: 23/07/2026