How to forward your calls to Sayora

This is the one step that puts your receptionist to work. You forward the calls you don't answer to your Sayora number. You keep answering your own phone as normal; only the calls you miss come through.

First, find your number. Go to Settings, then Call forwarding. Your Sayora number is at the top.

On a mobile (iPhone or Android)

1. Open your phone app and go to the keypad.
2. Dial *61* followed by your Sayora number, then #, and press call.
3. Wait for "forwarding activated".

On a landline (BT, Virgin Media, Sky, TalkTalk and most others)

1. Dial from the landline you're forwarding.
2. Enter *61*, your Sayora number, then #.
3. Hang up once the line confirms.

The code is the same across every UK network. With another provider it's almost always the same code, so message us if yours turns out to be different and we'll help.

What this does

*61* means "divert on no answer". Your own phone rings first, every time. Only if you don't pick up does the call roll through to your receptionist.

Next, run the forwarding test so you know it's live: see Testing your forwarding.

Updated on: 23/07/2026