Your Inbox

Your Inbox is the first screen you see at app.sayora.ai. It has one job: show you what needs you, and nothing that doesn't.

What's on it

• This week: three counts at the top. Calls answered, Leads captured, and Spam screened out.
• The open list: every lead waiting for a call back, with any setup steps still to do, priority first.
• When you've dealt with everything, it says All done.

Working through it

Tap a lead to open it. You'll see the caller's name, their callback number (tap to call on mobile, tap to copy on desktop), a Summary of what they wanted, and the transcript. The recording follows, usually within a few minutes of the call ending, once Sayora has bleeped out the private details it found, such as phone numbers and email addresses. Until then the lead shows Sayora is preparing the recording. If that can't be finished, you'll see The recording for this call isn't available. instead, and the transcript is still there.

Tap Mark done once you've followed up, and it clears from the list. Change your mind with Mark not done.

Nothing is lost when you mark a lead done: every call, lead or not, stays in Calls. See Your leads and calls.

The three tabs

• Inbox: what needs you now.
• Calls: your full call history.
• Settings: in two groups. Your receptionist is what your receptionist knows and does: Business details, Knowledge, Personality, Leads and Bookings. Your account is how calls reach you, your account and billing. On a phone it opens on a list of every settings page, each with a line saying where it stands; on a computer the pages are listed down the side.

Updated on: 29/10/2026