> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Testing your forwarding

Once you've dialled your codes, run the built-in test so you know callers will come through before any real ones do. It is the first section of the **Call forwarding** screen, under **Test**, right after your last code and on every later visit.

1. Go to **Settings**, then **Call forwarding**.
2. Check the number under **The number customers ring**. This is the line the test rings, so it is the phone you forwarded, mobile or landline. If we found it on your Google listing it is already filled in; otherwise type it.
3. Tap **Start the test** at the top of the screen.
4. We ring your line. Don't pick up. Let it divert.
5. When it comes through, the screen says **Forwarding is on** and you get a text from Sayora: "Test passed. This is where your leads will arrive."

If you started the test from the setup step in your Inbox, you'll see **You're live** instead. Same result.

That text lands on the mobile you gave us for lead texts, so it also proves your notifications work. That is a different number from the one the test rings: the **Test** section shows it as **Lead texts go to**, and you change it in **Settings**, under **Leads**.

If the **Test** section says **Add your mobile first**, there is nowhere yet to text the result. Tap **Add it**, add your mobile, then come back to test.

## If the test doesn't pass

The test says **That call didn't divert**, so forwarding isn't on yet, with three quick fixes underneath: Wi-Fi off and dial again, clear the diverts you set and dial your codes again from the top, or let your network set it from their end. Some networks take a minute to apply the change, so tap **Try again** after a moment. **See my codes again**, under **Your phone**, shows your codes without changing anything.

## Already forwarding?

If you set forwarding up before you had Sayora, or you'd rather skip the test, tap **Already set up? Mark it done**. It is on the first question, and in the **Test** section until a test passes. The screen then says **Marked as set up**. We'd still recommend running the test once: it takes thirty seconds and there's no other way to be sure.